Frequently Asked Questions

Questions about class registration? See our MCLE Webinars FAQ.

How do I access a video?
To access a Sacramento County Public Law Library online MCLE video, you will need to create an online account. To create an online user account, click Login/Sign up at the top of the page, insert your email address and a password. Once you have signed up click the MCLE Video tab, then select videos you wish to purchase.

How do I ensure my computer is compatible to view a video?
In order for you to view a video, there are three things you need to do. First, you must configure your browser and/or firewall to accept cookies. Second, JavaScript will need to be enabled. Third, you will want to make sure all pages come from our server and not your computer’s cache. Similarly, if you or your company is using a proxy server on your network make sure that pages from our site are not cached.

To locate your browser’s requirements, see our MCLE Video Browser Requirements FAQ.

How do I purchase a video?
From the MCLE Video page, select a video. When you click on a video, the video description page will be presented. Click the “Add to cart” button and the video will be placed in your “Cart” for purchase. At this point, you can also select other videos to purchase. Next, click the “View Cart” button on the banner that appears above the video title, or a link to “Cart” will be available on the set of links on the top-right of the page. On the next page, verify your order, and then click the “Proceed to checkout” button. Enter payment information on the next page, and then click the “Place order” button. You will receive a confirmation email with a link to view your video. You can also view your video by going to your “My Account” page. Our MCLE “Participatory” Videos are available for $20.00 each. You can purchase a video download using your Visa® or MasterCard® credit card.

Please also refer to our MCLE Terms and Conditions.

After selecting and purchasing a video how do I view it on my computer?
• Step One: Go to your My Account page and log in if necessary. Your videos will be listed on your My Account page under the section “My Videos.” You can click the link for the video you purchased and view the video.

What about supplemental materials?
• Step Two: Supplemental materials can be downloaded from the same page you are viewing the video. In the video description, click the URL to download the “…speaker’s handouts and ancillary files.”

What video player should I use to view my purchased video?
All of our videos are embedded on the web page. A stand-alone video player is not needed as the video will play directly on the page.

How many times can I view a video? Does it expire?
You can access your downloaded MCLE video as many times as you would like by signing into your account and clicking the “My Account” link on top of the web page. The video does not expire; however, eventually it will become outdated. We recommend you check out our MCLE Video catalog regularly as we remove outdated video resources and post new video content regularly.

How do I receive proof of my participation for MCLE credit?

After purchasing and viewing the video production, click the prompt at the end of video to complete and submit an online Evaluation Form. We will email you a VIDEO- Certificate of Attendance. Your Certificate of Attendance for an MCLE video is not automatically generated. After viewing your MCLE qualifying video and completing the Evaluation Form, SCPLL will email you a Certificate of Attendance as soon as possible. Thank you for your participation.